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Privacy Policy



Foodsplus.in is a registered trademark solely responsible for all the decisions pertaining to working, promotion, order management etc on this website.

Foodsplus.in understands the importance of protecting the privacy of it's customers. Our Privacy Policy has been updated to give you a better understanding of how we treat your data and also to call your attention to new features. Please review this Privacy Policy and manner in which the information shall be utilized.

The personal information so collected is used to market, study, analysis and improve the services offered by us and our subsidiaries/associates and also to contact you with updates to the web site or for other marketing and internal business analytical purposes.

For more information on this Privacy Policy, please read below.

 

What information does foodsplus capture about visitors to its web site?

The foodsplus web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to foodsplus), type of Internet browser, and visitor's IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor's email address.

 

Does foodsplus ask for personal information?

No, foodsplus do not mandatorily ask for your personal information. There are pages by which a user can contact foodsplus and buy products but sharing personal information is entirely on the discretion of the user.

We may encourage you to register your details with personal information for login account purposes only as foodsplus does not ask for or store any financial information of any party and sharing of personal information during registration process is to contact you for updates, new products range and offerings which is at choice of the customer.

However, by providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of foodsplus user agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy. Supplying information to us, including any information deemed “sensitive” by applicable law, is entirely voluntary on your part.

 

How does foodsplus use the personal information?

The information collected through this site helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you email notifications about updates to the web site, and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Agrawal’s Delight and its subsidiaries/associates (unless required by law).

 

How is information protection made at merchant’s website?

By availing of the goods and services from our website, you understand that there is some risk involve during transmitting to other vendor/bank websites for making necessary payment and all risk attached thereon to the transaction is understood and acknowledge by you. Further, since each third party vis-à-vis banks, vendor website, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants, payment gateways and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites.

We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with any third parties.

 

How long the collected information is retained?

foodsplus keeps your information for as long as your account is active or as needed. For example, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

 

How do I contact foodsplus?

Our Corporate postal address is: *********** 396310. We can be reached via email at info@foodsplus.in or by +91-************** telephone at numbers found on the Customer Support page.

 

Additional resources on information privacy

foodsplus reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.
Your use of Agrawal’s Delight constitutes your agreement to this Privacy Policy.

 

Shipping Policy



1.) In order to ensure efficient and prompt Deliveries, orders are shipped through reputed courier companies and if there is no courier service available in your area, we may try to ship your items via Government Registered Book post or Speed post.

2.) Orders are shipped from our side mostly on the same day or next day. We ship throughout the week, except Sunday & Public holidays.

3.) Foodsplus.in is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).

4.) All major credit cards are accepted.


Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or email to info@foodsplus.in, and we shall assist you as soon as possible. Alternatively, you can post your queries on our chat window for a faster response.

 

Shipping Charges

Our shipping charge is based on the total weight of the products in one order.

To ensure that the shipping cost is not heavy on your pocket, we operate on a flat shipping cost as per the Invoice Value for deliveries across India.

If Invoice Value is less than or equal to INR 500, then a flat Shipping Cost of INR 50 is charged

If Invoice Value is in between INR 501 to 1000, Shipping Cost is INR 100.

If Invoice Value is in between 1001-2000, Shipping Cost is INR 200 and so on.

 

OFFER SCHEMES

And that’s not all! We shall be sending you coupons from time to time for various offers and promotions and free deliveries, so kindly register yourself on our Home Page and do check your inbox from time to time for our offers.

We are currently offering deliveries in India only and are trying to cover as many locations as possible.

 

International Deliveries

Foodsplus.in is currently shipping to USA, UK, Australia, UAE and Singapore and shall expand the scope of delivery as soon as possible.

Currently, there’s a minimum order weight that one needs to order. The minimum required weight is 3 kilograms and we have kept a flat shipping cost for that.

You can also reach us at info@foodsplus.in